Privacy Policy

National Transportation Insurance Company, Inc. ("NTIC," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how NTIC collects, uses, stores, and discloses personal information when you visit our website, contact us, request information about our insurance services, apply for an agency appointment, or otherwise interact with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with NTIC, we may collect personal, business, agency, and insurance-related information.

Information You Provide Directly

When you contact us or submit an agency appointment request through our website, we may collect information such as:

  • Agency name
  • Name and contact information
  • Email address
  • Telephone number
  • Year the agency was established
  • State in which the agency is licensed
  • Agency license number
  • Information contained in messages or other communications you submit to us

We may also collect additional information that you voluntarily provide during the insurance quoting, application, underwriting, or policy administration process.

Insurance and Business Information

In connection with insurance services, we may collect information necessary to evaluate insurance needs, obtain or provide quotations, underwrite risks, issue and administer insurance policies, process claims, and provide related services.

The information collected may vary depending on the nature of the insurance transaction and may include information about a business, its operations, vehicles, drivers, coverage needs, existing insurance, claims history, and other information reasonably necessary for insurance purposes.

2. How We Collect Information

We may collect information:

  • Directly from you when you submit a form or communicate with us;
  • From insurance agencies, brokers, and other insurance professionals;
  • In connection with an insurance quotation or application;
  • During the underwriting and policy administration process;
  • From other parties involved in providing or administering insurance services; and
  • Through technologies used to protect our website and forms from spam, abuse, and automated activity.

Our website uses Google reCAPTCHA to help protect our forms from spam, abuse, and automated activity. Google reCAPTCHA may process information associated with your interaction with the service.

Our website may also display an embedded Google Maps map on our Contact page. Third-party services such as Google Maps and reCAPTCHA are subject to their respective privacy practices.

3. How We Use Personal Information

NTIC may use the information we collect for purposes including:

  • Responding to inquiries and requests;
  • Processing agency appointment requests;
  • Providing or obtaining insurance quotations;
  • Evaluating insurance applications and risks;
  • Underwriting insurance;
  • Issuing and administering insurance policies;
  • Processing and administering claims;
  • Communicating with agencies, brokers, policyholders, applicants, and other parties involved in insurance transactions;
  • Maintaining business, insurance, and customer records;
  • Detecting and preventing fraud, misrepresentation, or other unlawful activity;
  • Protecting the security and integrity of our systems and website;
  • Complying with applicable laws, regulations, and regulatory requirements;
  • Performing administrative and operational functions necessary to provide insurance services; and
  • Otherwise carrying out legitimate insurance and business activities.

4. Sharing of Personal Information

NTIC may disclose personal information when reasonably necessary to provide insurance services, conduct our business, or comply with applicable law.

Insurance Agencies and Brokers

We may share information with insurance agencies, brokers, and other insurance professionals when necessary to process requests for insurance quotations, applications, underwriting, policy administration, claims, or other insurance-related services.

Underwriters and Insurance-Related Parties

We may share information with underwriters and other parties involved in evaluating, underwriting, administering, or servicing insurance coverage when reasonably necessary for the applicable insurance transaction.

Service Providers

We may share information with service providers that assist us with business operations, information technology, website security, communications, administrative functions, and other services necessary to operate our business.

These parties may use information only as necessary to provide services to NTIC or as otherwise permitted by applicable law.

Legal and Regulatory Requirements

We may disclose information when required or permitted by applicable law, regulation, legal process, governmental authority, or insurance regulatory requirements.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of NTIC, our customers, applicants, agencies, employees, or others.

5. Information We Do Not Sell

NTIC does not sell personal information.

NTIC does not sell personal information to third parties for monetary or other valuable consideration.

The sharing of information with insurance agencies, brokers, underwriters, service providers, and other parties as necessary to provide insurance services or conduct legitimate business activities does not constitute a sale of personal information by NTIC.

6. Marketing and Communications

NTIC does not currently use information collected through our website for marketing campaigns.

However, NTIC may in the future use contact information to communicate with customers, agencies, or other individuals with whom we have a business or insurance relationship regarding our services, insurance-related information, service updates, newsletters, announcements, or other business communications.

Any such communications will be conducted in accordance with applicable laws and regulations.

7. Data Retention

NTIC retains personal information for as long as reasonably necessary to:

  • Provide and administer insurance services;
  • Process quotations, applications, policies, and claims;
  • Maintain business and insurance records;
  • Fulfill contractual and legal obligations;
  • Comply with applicable insurance and regulatory requirements;
  • Resolve disputes; and
  • Enforce our agreements and policies.

The specific retention period may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal and regulatory requirements.

8. Data Security

NTIC maintains safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

We limit access to personal information to individuals and service providers who have a legitimate business or insurance-related need for the information and implement safeguards appropriate to the nature of the information we maintain.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

9. Insurance Privacy

Because NTIC provides insurance products and services, certain information collected or maintained by NTIC may be subject to federal and state insurance privacy laws and regulations.

These laws may provide individuals with specific rights concerning certain personal information maintained in connection with insurance transactions and may establish specific requirements governing the collection, use, disclosure, retention, and protection of such information.

Where applicable, NTIC will handle personal information in accordance with applicable insurance privacy requirements.

10. Privacy Rights

Depending on applicable federal and state law, individuals may have certain rights regarding personal information maintained by NTIC.

These rights may include, where applicable:

  • The right to request access to certain personal information;
  • The right to request correction of inaccurate information;
  • The right to receive information regarding certain uses or disclosures of personal information; and
  • Other rights provided under applicable insurance or privacy laws.

Certain rights may be subject to exceptions and limitations under applicable law, including requirements relating to insurance underwriting, claims, fraud prevention, regulatory compliance, legal proceedings, and other legitimate insurance activities.

To submit a privacy-related request, please contact us using the information provided in the "Contact Us" section below.

11. Cookies and Third-Party Technologies

NTIC's website does not currently use Google Analytics, Google Ads, Meta Pixel, or similar advertising or analytics tracking technologies.

The website does use Google reCAPTCHA to help protect forms from spam and automated activity.

The website also includes an embedded Google Maps feature on the Contact page.

Third-party services are governed by the privacy practices of their respective providers.

12. Children's Privacy

Our services are intended for businesses, insurance agencies, and individuals seeking commercial transportation insurance services and are not directed toward children.

NTIC does not knowingly collect personal information from children under the age of 13 through its website.

If you believe that a child has provided personal information to NTIC, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links or references to websites operated by third parties.

NTIC is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

14. Changes to This Privacy Policy

NTIC may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws and regulations.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

National Transportation Insurance Company, Inc. (NTIC) 27 North 27th Street, Suite 1900 Billings, MT 59101 Phone: (424) 205-6695 Email: appointment@nticrrg.com

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